Account Manager

Job Description

**We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you.** ProTech, a New Charter company, is a respected Managed Service Provider delivering innovative IT solutions — including managed IT services, cloud infrastructure, cybersecurity, and technology consulting — to businesses across the greater New York metropolitan area. We are seeking a results\-driven Account Manager (also may be referred to as Technical Account Manager, Account Management, or Client Relationship Manager) to join our sales team. This hybrid role blends new business development with strategic account management, making it ideal for a consultative professional who thrives on building long\-term client relationships and solving real\-world business challenges through technology. You will serve as a trusted advisor to both prospects and existing clients, helping them align their technology investments with their business goals. This role manages client accounts across our Torrington and White Plains offices, working with a diverse, multi\-location client base. **Key Responsibilities:** **Business Development** • Actively prospect for new business through cold outreach, networking, referrals, and marketing campaigns • Identify leads and new client opportunities across assigned territories • Schedule and conduct First\-Time Appointments (FTAs) in collaboration with the Director of Sales • Identify client pain points and align their needs with ProTech's managed IT, cloud, and cybersecurity solutions • Conduct discovery meetings and develop long\-term technology roadmaps for prospective clients • Represent ProTech at local events, trade shows, and industry forums to build brand presence and pipeline